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NOD32

NOD32 is the only supported anti-virus program at Concordia University, St. Paul. It is installed on all Concordia-owned laptops and desktops. NOD32 runs automatically when your computer boots it detects and quarantines viruses.

A note on Viruses

Virus detection and removal is a highly sensitive process. Viruses can lead to the destruction or corruption of your entire disk and cause catastrophic loss of data. If you are uncomfortable with the virus removal process described below, please visit our Help Desk in order to seek further assistance.

Virus Notification

Occasionally NOD32 will detect a virus and display a red warning window. You will be asked what NOD32 should do to the virus depending on the level of threat. The Help Desk encourages you to quarantine, delete, or disconnect from the offending virus.

Running the NOD32 On-Demand Scanner

Periodically you will want to scan your entire disk for viruses. Even though NOD32 is continuously scanning in the background, the Help Desk recommends you do a full system scan for viruses monthly.

1. Click Start
2. Click on All Programs
3. Click on Eset
4. Click on the NOD32 icon. NOD32 will take a few minutes to load.
5. Click on Scan & Clean
6. It will take anywhere from 30 minutes to 1 hour to scan your entire disk for viruses.

If a threat is detected…

If a virus is detected during the clean mode of the scan, a window will display Threat found! You will now want to select one of the following options

• No action – Leaves the file in its original condition.
• Clean – NOD32 will attempt to clean the file. (Cleaning may, in some cases, be impossible)
• Rename – Changes the file extension to prevent its execution.
• Delete – Deletes the file. Make sure you will not need the deleted file.

Besides the above actions, you can also choose additional actions such as to copy the file to quarantine or submit it to Eset's labs for analysis (available only if the file is evaluated as suitable for further analysis).

Adding Exclusions

On the R61, Think Vantage Access Connections, the wireless program used on this image, is seen as a threat to NOD32. The main problem that this causes is making the system boot up very slowly and run slowly as well. To fix this, Access Connections needs to be added to NOD32's exclusions. To do this:

1. Open NOD32 (Start>All Programs>ESET>ESET NOD32 Anitivirus)
2. Click Setup.
3. In the blue box, select the option Antivirus and antispyware protection.
4. At the bottom of this screen, select Advanced Antivirus and antispyware protection setup.
5. A new window will appear. On the menu at the left, find and select the option Exclusions. It is found under Antivirus and Antispyware, and then Web Access Protection.
6. Once this is selected, click the Add button.
7. Enter the following into the line Exclusion:
   • C:\Program Files\ThinkVantage\*.*
   • C:\Program Files\ThinkPad\*.*
     • (Note: These should be entered individually)
8. Once these are added, click OK and exit out of NOD32.

Now you should be able continue your computer operations as normal.

• This page was last modified 14:49, 16 June 2008.
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