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Setting Up a Second Mailbox in Outlook

Second Mailboxes in Outlook

Second mailboxes are used for those who are involved in multiple work environments. This could happen if someone holds multiple positions or needs access to other e-mail addresses.

It is also important to note that a user needs to be setup with permissions to use mailboxes beyond their individual account.


How to Setup a Second Mailbox

  1. Open Outlook. Click on Tools, then on Account Settings...
  2. An Account Settings window will open. Click on Change...
  3. In the next window click on More Settings on the lower right-hand side.
    Image:Mailbox4.JPG
  4. A new window titled Microsoft Exchange will appear. Click on the Advanced tab and then on Add
    Image:Mailbox5.JPG
  5. You are now prompted to enter the email address of the mailbox that you wish to add.
    Image:Mailbox6.JPG
  6. After you type in the new email address, you should now be able to see the new mailbox listed below the User’s personal mailbox. Click Ok -> Next -> Finish.
    Image:Mailbox7.JPG

These steps need to be repeated for every machine that a User has. This is also true for when a User has a new machine setup for them. These settings are not saved to the User account, and so they need to be created each time.

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