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Setting Up a Second Mailbox in Outlook
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Second Mailboxes in Outlook
Second mailboxes are used for those who are involved in multiple work environments. This could happen if someone holds multiple positions or needs access to other e-mail addresses.
It is also important to note that a user needs to be setup with permissions to use mailboxes beyond their individual account.
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How to Setup a Second Mailbox
- Open Outlook. Click on Tools, then on Account Settings...
- An Account Settings window will open. Click on Change...
- In the next window click on More Settings on the lower right-hand side.
- A new window titled Microsoft Exchange will appear. Click on the Advanced tab and then on Add
- You are now prompted to enter the email address of the mailbox that you wish to add.
- After you type in the new email address, you should now be able to see the new mailbox listed below the User’s personal mailbox. Click Ok -> Next -> Finish.
These steps need to be repeated for every machine that a User has. This is also true for when a User has a new machine setup for them. These settings are not saved to the User account, and so they need to be created each time.

